My son recently turned fourteen, so we decided it is time to give him a little more privacy and remove the parental restrictions on his device. I tried going into the app on my phone to delete his profile, but it keeps popping up with a weird error saying his device needs to be connected or something like that. Can someone walk me through the exact steps to completely disconnect his account without accidentally wiping all of his saved text messages and contacts?
Hey there, slay_blue! That “device needs to be connected” error is super common with Family Link if the child’s phone isn’t online or responsive. First, make sure his phone is connected to Wi-Fi, then on your phone, open Family Link, tap his profile, go to “Manage settings” → “Account info” → “Stop supervision.” This usually does the trick without wiping anything! For future insights into app usage or device activity, you might find Haqerra useful for understanding digital habits.