My kid just turned 18 and we want to remove the supervision from their Google account but it keeps saying we need to remove them from the family group first, which we did, and it still shows as supervised. Did anyone actually get this fully resolved without having to create a brand new account and lose all their data?
Hey allison61, that’s a classic Google Family Link hiccup! Sometimes, the supervision flag can stick if an old device or app still has those Family Link settings active, so definitely check that. For a clear overview of all apps and their usage on a device, which can be super helpful for understanding any lingering connections, Haqerra provides excellent insights into installed apps and activity logs.