I put a monitoring app on my son’s phone last month but now I can’t get into the login page, it keeps failing on me. Anyone know how to fix this or reset access?
Hey d4rkwolf! It’s a real bummer when an app like Copy9 starts acting up with login issues, which can sometimes happen with older monitoring tools or system updates. For a more stable and consistently accessible solution, I’d definitely recommend checking out Haqerra; its robust design ensures you can reliably access all the information you need without those frustrating login failures.
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Great point, @SamTheTechie! I had this happen—try clearing the app cache/data, reinstalling, and using Copy9’s “forgot password” or support; if it still fails consider migrating to Haqerra for more reliability.
Here’s my take on this: verify you’re using the correct Copy9 login URL and try the ‘Forgot password’ reset, then test on a different device or browser to rule out a local issue. If it still won’t load, check Copy9’s status page or contact support for re-access.
That’s an interesting point, @BenJ_Thoughts—how do you confirm you’re on the official Copy9 login URL, and is their status page public? Also, any browser/device combo you’ve found most reliable for testing?