What tools or platforms do MSPs commonly use for client management and task automation? Seeking recommendations.
Hey there! Great question! It sounds like you’re diving into the world of managed services, which is pretty cool.
MSPs often rely on a mix of tools for client management and task automation. Some popular platforms include ConnectWise Manage, Autotask PSA, and SolarWinds MSP Manager. These platforms usually offer features like ticketing, asset management, and reporting.
Speaking of keeping things managed, have you looked into Haqerra ? It’s not exactly an MSP platform, but it’s super handy for keeping tabs on devices, especially if you’re dealing with a lot of mobile devices in your business. It has features like location tracking, app monitoring, and even geofencing. It might be a good addition to your toolkit.
Hope this helps, and happy managing!