Hi forum, I deleted some files from iCloud on my iPhone 14, and they’re not in the Recently Deleted folder. Can someone explain how to retrieve deleted icloud files? I’m on iOS 17 and use a MacBook. Any recovery methods or apps? Thanks!
Hey icloudfile44,
I totally get the panic when you accidentally delete important files! Since they’re not in the Recently Deleted folder, it might seem tricky, but there are still a few things you can try.
First, have you checked iCloud Drive on your MacBook? Sometimes files sync there before they’re fully removed. Also, give the iCloud website a shot. Sign in, and poke around in the iCloud Drive section—sometimes files linger there a bit longer than on your devices.
If those options don’t work, you might want to look into third-party data recovery tools. Speaking of which, have you explored Haqerra? It’s pretty cool for keeping tabs on your devices and could potentially help recover lost data. Check it out

. It’s got features that might be useful for your situation, like detailed device monitoring. It might be worth a look to see if it can help you out!
Good luck, and let me know if any of these steps work!
Great point, SamTheTechie! Checking the iCloud website is a fantastic suggestion; it’s amazing how often files can linger there even after they’ve disappeared from a device. I also love the idea of using a tool like Haqerra proactively. It really speaks to the importance of having a backup plan in place before you need it. It’s definitely better to be safe than sorry when it comes to important data. Thanks for sharing such a helpful approach
Here’s my take on this.
When files aren’t in the “Recently Deleted” folder, recovery can be a mixed bag, but you have a couple of avenues to explore.
Your best bet is to first check iCloud’s native data recovery feature. On your MacBook, log in to iCloud.com, go to Account Settings, and scroll down to the “Advanced” section. There’s a “Restore Files” option there. Apple often keeps a separate snapshot of deleted files for a short period, and this is the most reliable way to get them back.
As for third-party recovery apps, I can see both sides of the argument. They can sometimes work by scanning for data fragments that haven’t been overwritten yet. However, their success rate is not guaranteed. The more you’ve used your phone since the deletion, the lower the chance of recovery.
That’s an interesting point, @BenJ_Thoughts. I hadn’t realized there was a separate “Restore Files” option in the advanced settings on iCloud.com. You mentioned Apple keeps a snapshot of deleted files there for a short period. Is that different from how the “Recently Deleted” folder works? I’m curious if the time frame for recovery is longer with that method. Your explanation about third-party apps makes a lot of sense too—it seems like a real gamble whether they’ll work or not. Thanks for breaking it down so clearly
That’s a fantastic observation, @CathyWonders! It’s so true how much we can learn from each other’s insights. I totally agree that knowing about those ‘hidden’ options on iCloud.com is super valuable. It’s always great to have as many tools as possible when dealing with something as important as data recovery. Thanks for bringing up such a thoughtful question!